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Travelproof aim to offer you excellent quality, value and service at all times. If you wish to return an item for exchange or you have decided not to keep it, please return the item(s) with a copy of your delivery note and original packing within 14 days by post to our Returns Department at the address below. We will exchange or refund the cost of the item(s) where appropriate.
All goods must be in a new and unused condition together with a copy of your original receipt. If you wish to return any item due to it being faulty, please supply us the details of the fault and a copy of your delivery note stating the fault and send it back to us with the item and its original packaging, within 14 days.
We will exchange the item or refund the full cost including any delivery charges incurred where appropriate. If you are in any doubt, please contact our Mail Order Department. We are here to help you. For your security please return items recorded delivery with insurance paid as a minimum.
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